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Here are our most frequently asked questions.
Frequently asked questions
What is FLEXI?
An investment product designed to combine stable returns with greater flexibility for investors.
Unlike traditional fixed-term investments, FLEXI allows you to invest and withdraw funds more freely, without being locked into a fixed period. At the same time, it offers a fixed annual return, providing a balance between flexibility and predictability.
FLEXI investments are backed by a diversified portfolio of loans and operate through an automated investment process, making them simple and convenient to use.
How Does Interest Work in FLEXI?
FLEXI offers a fixed annual return, with interest calculated daily and paid monthly.
Learn how interest is earned, when it starts accruing, and how withdrawals affect your returns.
Learn more about interest payments.
Funding the FLEXI Wallet
To start investing, you need to top up your FLEXI wallet. Funds can be added easily from your Main Wallet or via bank transfer.
Once funds are added, investing happens automatically.
Learn how to fund your FLEXI wallet.
How to Withdraw from FLEXI?
You can withdraw your funds at any time, either fully or partially.
Withdrawals are simple and flexible, allowing you to access your money whenever needed.
FLEXI Cash
FLEXI Cash refers to funds in your FLEXI wallet that are not currently invested.
This may happen when funds are waiting to be invested or do not meet the minimum investment amount.
Limits for FLEXI Investments
Certain limits apply to FLEXI, including a maximum investment amount per client and eligibility requirements based on your investment profile.
These limits help ensure a consistent and balanced investment experience.
Learn more about FLEXI limits.
How is liquidity provided in FLEXI?
FLEXI uses a multi-layered liquidity model designed to help process withdrawal requests efficiently.
Liquidity may be provided through investor demand, an internal collateral buffer, or early repayments when needed.
If you have any additional questions about FLEXI or its features, please feel free to contact our support team at [email protected].