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Frequently asked questions

TWINO mobile app: features and functionality

The TWINO mobile app is available for both iOS and Android devices and can be used in four different languages. It provides a convenient way to view your investments and access key information about your TWINO account while on the go.

What information can I view in the app?

In the mobile app, you can view:

  • the total value of your TWINO portfolio;

  • your available Main Wallet balance;

  • the value of your FLEXI investment;

  • the value of your investments in asset-backed securities;

  • the returns generated by your investments.

The Returns section provides an overview of different return categories, including interest, gains or losses from write-offs, dividends, campaign rewards and other related transactions.

Can I add funds to or transfer funds from FLEXI?

Yes. You can transfer funds between your Main Wallet and FLEXI directly in the mobile app.

This means that you can:

  • add funds to FLEXI from your available Main Wallet balance;

  • transfer funds from FLEXI back to your Main Wallet.

You can also view TWINO’s bank account details in the app and use them to make a manual bank transfer to fund FLEXI.

Please note that the Pay by bank option is not yet available in the mobile app. This feature is planned for a future update.

Can I invest in asset-backed securities using the app?

For asset-backed securities, including the 12% 12-month and 10% 6-month products, you can view the relevant bank transfer details in the app and use them to make a manual bank transfer.

The receiving bank account is the same as for FLEXI, but the payment details differ depending on the selected investment product. Please make sure to use the payment details displayed for the specific product.

Can I withdraw funds to my bank account through the app?

Yes. You can withdraw available funds to your bank account directly through the mobile app. Withdrawals can be made from both your Main Wallet and FLEXI.

Does the mobile app offer the same functionality as the web platform?

Not yet. The mobile app currently provides access to key portfolio information, transfers between FLEXI and the Main Wallet, selected funding options, and withdrawals from both the Main Wallet and FLEXI to your bank account.

For other investment and account management functions, please use the TWINO web platform. We are continuing to develop the mobile app, and additional functionality will be introduced in future updates.

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